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Grant McGregor’s guide “The Six Little-Known Secrets” of IT support highlights a few key factors you need to consider in order to get the very best from your IT company. In this blog, we take a look at secret #3: beware of choosing an IT support provider on the basis of price alone! Price is, of...
Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.
It might not surprise you too much to learn that one of the most common questions we get asked in these days of COVID-19 is: can you help me with remote working? The answer is “yes”, of course. But there are a few vital issues you will need to consider.
An SLA – or service level agreement – is the way you hold your service provider to account. Getting them right is, therefore, essential to ensuring you get the service you need – and will mean that you have the necessary mechanisms in place if things do go wrong.
One of the major disruptions to business is unplanned employee availability. With the outbreak of Covid-19 (Coronavirus), more and more businesses are encouraging – some enforcing – remote working from home.
Your business has developed - so has good IT support.
Phishing attacks are on the rise – again. And attackers are trying new ways of targeting your organisation and your staff. How can you stay one step ahead? One in every 99 emails is a phishing attack, according to the Avanan Global Phish report. Frighteningly, that same report found that one in...
The new year was barely hours old, when news started leaking about a troubling new data breach – the result of a ransomware attack on a major currency exchange business. Holiday makers, foreign exchange offices and airport currency services were all thrown into disarray in the first few days of the...