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One of the biggest miscarriages of justice in British legal history was driven by a faulty computer programme. Made worse by the supplier and procurer of the system refusing to accept that it was at fault, the scandal has finally got the recognition it deserves following an ITV drama about the...
Your IT partner should be more than someone who can connect your keyboard or log in users when they forget their password. A partner in the truest sense of the word is someone who works with you to help your organisation operate at its best.
Is outsourcing right for you? Specifically, would outsourcing part or all of your IT operations make financial sense? The Grant McGregor team talks through the benefits and compromises, so you can make an informed choice. The decision about whether to outsource your IT operations isn’t only a...
Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.
Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.
An SLA – or service level agreement – is the way you hold your service provider to account. Getting them right is, therefore, essential to ensuring you get the service you need – and will mean that you have the necessary mechanisms in place if things do go wrong.
The maxim “better the devil you know” has a sidekick: “if it ain’t broke, don’t fix it”. In today’s world of fast-paced change, increasingly competitive markets and evolving security threats, both phrases are outliving their usefulness.
Change can be scary – but changing IT support partner needn’t be. In fact, sticking with the devil you know can be a lot worse! We look at some of the signs that indicate it’s time to change your MSP.