Grant McGregor Blog
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IT Outsourcing

Secret 2: Computer Geekery Isn’t All You Need

Secret 2: Computer Geekery Isn’t All You Need

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Why should you outsource your IT?

Why should you outsource your IT?

Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.

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What is an SLA and Why Should My IT Provider Have One?

What is an SLA and Why Should My IT Provider Have One?

An SLA – or service level agreement – is the way you hold your service provider to account. Getting them right is, therefore, essential to ensuring you get the service you need – and will mean that you have the necessary mechanisms in place if things do go wrong.

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Does Better the Devil You Know Hold True for IT Support?

Does Better the Devil You Know Hold True for IT Support?

The maxim “better the devil you know” has a sidekick: “if it ain’t broke, don’t fix it”. In today’s world of fast-paced change, increasingly competitive markets and evolving security threats, both phrases are outliving their usefulness.

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The 8 Warning Signs that Indicate You Need to Switch Your IT Provider

The 8 Warning Signs that Indicate You Need to Switch Your IT Provider

Change can be scary – but changing IT support partner needn’t be. In fact, sticking with the devil you know can be a lot worse! We look at some of the signs that indicate it’s time to change your MSP.

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Want to Get Back to Doing Your Day-Job?

Want to Get Back to Doing Your Day-Job?

“IT Support is not in my job description”

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Can Outsourced IT and Internal IT Work Together?

Can Outsourced IT and Internal IT Work Together?

Outsourced IT and Internal IT provision is often posited as an either/or choice. On the contrary, says Grant McGregor, the relationship can be a highly successful collaboration.

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Is it Time for an IT Spring Clean?

Is it Time for an IT Spring Clean?

The life of an IT manager can often feel like a thankless task. Staying on top of daily and weekly tasks can be difficult when problems and projects shift your focus away from basic housekeeping.

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Could Co-Sourcing be the Solution You've Been Looking For?

Could Co-Sourcing be the Solution You've Been Looking For?

Asset lean might be the new mantra, but can that really apply to critical IT services when you are a small or medium sized business? How do you keep costs to a minimum without jeopardising operational performance?

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New Year... New IT Partner?

New Year... New IT Partner?

Technology isn’t the starting point for many small businesses and start-ups – unless technology is your business.

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