Grant McGregor Blog
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IT Support

Secret 2: Computer Geekery Isn’t All You Need

Secret 2: Computer Geekery Isn’t All You Need

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Why should you outsource your IT?

Why should you outsource your IT?

Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.

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Can You Help Me with Remote Working?

Can You Help Me with Remote Working?

It might not surprise you too much to learn that one of the most common questions we get asked in these days of COVID-19 is: can you help me with remote working? The answer is “yes”, of course. But there are a few vital issues you will need to consider.

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What is an SLA and Why Should My IT Provider Have One?

What is an SLA and Why Should My IT Provider Have One?

An SLA – or service level agreement – is the way you hold your service provider to account. Getting them right is, therefore, essential to ensuring you get the service you need – and will mean that you have the necessary mechanisms in place if things do go wrong.

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Remote Working – What You Need to Know

Remote Working – What You Need to Know

One of the major disruptions to business is unplanned employee availability.     With the outbreak of Covid-19 (Coronavirus), more and more businesses are encouraging – some enforcing – remote working from home.

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Is Your IT Support Still Right for Your Business?

Is Your IT Support Still Right for Your Business?

Your business has developed - so has good IT support.

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What Can You Do about the New Phishing Threat?

What Can You Do about the New Phishing Threat?

Phishing attacks are on the rise – again. And attackers are trying new ways of targeting your organisation and your staff. How can you stay one step ahead? One in every 99 emails is a phishing attack, according to the Avanan Global Phish report. Frighteningly, that same report found that one in...

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Unhappy new data breach!

Unhappy new data breach!

The new year was barely hours old, when news started leaking about a troubling new data breach – the result of a ransomware attack on a major currency exchange business. Holiday makers, foreign exchange offices and airport currency services were all thrown into disarray in the first few days of the...

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How much should IT support cost?

How much should IT support cost?

The old maxim that “you get what you pay for” is true in so many service professions. If you’ve ever hired graphic designers or SEO “experts”, you’ll know that they are not all created equal. While it might be less obvious in terms of IT support, it’s likely to be a much more critical relationship...

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Does Better the Devil You Know Hold True for IT Support?

Does Better the Devil You Know Hold True for IT Support?

The maxim “better the devil you know” has a sidekick: “if it ain’t broke, don’t fix it”. In today’s world of fast-paced change, increasingly competitive markets and evolving security threats, both phrases are outliving their usefulness.

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