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IT Support

6 Common Worries and Mistakes when Moving From IT Suppliers to an IT Partner – And How to Mitigate them!

6 Common Worries and Mistakes when Moving From IT Suppliers to an IT Partner – And How to Mitigate them!

From speaking with our clients, we know that there can be a lot of fear about making such a major and business-critical change as switching IT supplier. However, with good management, the process needn’t be at all risky. In this blog, Paul Sinclair our Service Desk Manager shares his thoughts on...

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5 reasons why you should outsource your IT support

5 reasons why you should outsource your IT support

Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.

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Why the IT Support Partner You Choose to Work With Could Be Your Biggest Security Risk

Why the IT Support Partner You Choose to Work With Could Be Your Biggest Security Risk

Cyber Security - let’s call it what it really means – protecting yourself against Criminals. Modern cyber crime might be one of the biggest risks your business faces. It could cause you massive disruption, reputational damage or even ultimately to close shop. But how do you know your business is...

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How to ensure web applications used in your business are secure

How to ensure web applications used in your business are secure

What are you doing to secure your business website and other web applications used in your business? If you run local browser (web) applications, they are probably secured with a variety of techniques, including firewalls, regular patching and network monitoring. But what happens when you are...

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Secret 3: How Doing IT on the Cheap Ends Up Being More Expensive

Secret 3: How Doing IT on the Cheap Ends Up Being More Expensive

Grant McGregor’s guide “The Six Little-Known Secrets” of IT support highlights a few key factors you need to consider in order to get the very best from your IT company. In this blog, we take a look at secret #3: beware of choosing an IT support provider on the basis of price alone! Price is, of...

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Secret 2: Computer Geekery Isn’t All You Need

Secret 2: Computer Geekery Isn’t All You Need

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Why should you outsource your IT?

Why should you outsource your IT?

Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.

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Can You Help Me with Remote Working?

Can You Help Me with Remote Working?

It might not surprise you too much to learn that one of the most common questions we get asked in these days of COVID-19 is: can you help me with remote working? The answer is “yes”, of course. But there are a few vital issues you will need to consider.

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What is an SLA and Why Should My IT Provider Have One?

What is an SLA and Why Should My IT Provider Have One?

An SLA – or service level agreement – is the way you hold your service provider to account. Getting them right is, therefore, essential to ensuring you get the service you need – and will mean that you have the necessary mechanisms in place if things do go wrong.

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Remote Working – What You Need to Know

Remote Working – What You Need to Know

One of the major disruptions to business is unplanned employee availability. With the outbreak of Covid-19 (Coronavirus), more and more businesses are encouraging – some enforcing – remote working from home.

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