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An employee uploads the company's latest financial forecast to a personal AI account and asks it to summarise the figures. But which AI tool did they use? And what happened to the financial information they uploaded? This is known as shadow AI: the use of AI tools for work outside an organisation's...
More and more organisations are exploring AI to help reduce admin, improve productivity and save time on repetitive tasks. Whether it's Microsoft Copilot, ChatGPT, Claude or another AI tool, your team can summarise meetings, draft emails, analyse information and find answers in seconds. But before...
When most people think about AI, they tend to picture chatbots answering questions. However, Microsoft Copilot is gradually becoming much more integrated into everyday work across Microsoft 365. Recent updates have introduced custom AI agents and workflow automation, as well as providing deeper...
Imagine your CEO calling with an urgent request for a payment. Would your finance team stop to verify that it was really them? What if someone with a familiar voice on Microsoft Teams reported a critical system failure and asked for immediate admin access? Would your team pause or act quickly...
Over the past couple of years, Microsoft 365 Copilot has become an essential part of everyday work. Teams use it to draft emails, pull together documents, summarise meetings, analyse spreadsheets and find information across Microsoft 365. Microsoft has now introduced Copilot Business, a new Copilot...
The future of work is evolving quickly. And so are the devices we rely on every day. With the arrival of Copilot+ PCs, Intel Core Ultra processors and AI features built directly into devices, it’s worth reconsidering what you really need from your next upgrade. This guide explains what makes a...
Microsoft has started rolling out GPT-5 in Microsoft 365 Copilot and Copilot Studio. For business users, this update is more evolutionary than revolutionary. GPT-5 enables Copilot to adapt to the task at hand, providing either fast responses or deeper reasoning as required.
You finish one meeting and head straight into the next. By the end of the day, you’re left wondering: What did we actually agree on? Who’s picking up what? Did I miss something while I was checking emails? Sound familiar? For many of us, it’s an everyday reality. Busy schedules and constant context...
Microsoft 365 Copilot is quickly becoming a go-to AI assistant across Word, Outlook, Excel and Teams, helping teams draft documents, summarise meetings and automate daily repetitive tasks. But many organisations still find its outputs too generic, inconsistent, or disconnected from their internal...