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In over 30 years in IT, I still encounter many business owners and IT-decision makers who find themselves spending too much of their valuable time dealing with staff technology problems and continually looking for work-arounds to the IT issues.
We often get asked by our customers what sort of PC or laptop hardware to buy. Or what specification is right. Whether you're very tech-savvy and know your PC components inside out, or you haven't the foggiest what type of processor or hard-drive is best, it can be hard to decipher the technical...
When I first started my working life, I worked for an organisation where, if you called the IT helpdesk, the “help” consisted of two standard responses:
Asset lean might be the new mantra, but can that really apply to critical IT services when you are a small or medium sized business? How do you keep costs to a minimum without jeopardising operational performance?
Technology isn’t the starting point for many small businesses and start-ups – unless technology is your business.
Last month we talked about our Customer Satisfaction (CSAT) feedback results – why we have it, what results we’ve been getting and what we can take from it.
Small & Medium Enterprises (SMEs) or Businesses are vital to the UK economy, driving growth and ensuring employment.
Are you one of the many people who still store their important data and documents locally on your computer as opposed to on a central server?