MDR vs SOC: Choose the Right Cyber Security Defence After Big Breaches

Cyber attacks have hit some of the UK's most recognisable names this year.
A new wave of cyber attacks is sweeping the UK, driven by phishing, stolen credentials and ransomware. It is no longer just tech giants under threat.
Marks & Spencer suffered a data breach after attackers impersonated IT help desk staff and tricked employees into handing over their login details and multi-factor authentication codes, giving criminals direct access to internal systems and sensitive data.
The Co-operative Group narrowly avoided a full-scale ransomware crisis when its IT team disconnected systems just in time to stop full encryption. West Lothian Council confirmed a ransomware attack that stole staff and pupil data, triggering complex recovery efforts, police investigations and reputational damage.
And these are not isolated stories. Harrods, Jaguar Land Rover, Glasgow City Council, Heathrow Airport and Adidas have all experienced significant cyber incidents in the past year.
The pattern is clear: attackers are faster, better funded and increasingly use social engineering and ransomware-as-a-service. They exploit simple gaps such as weak passwords, delayed patching and poor network segmentation and use automation to scale attacks quickly. Traditional firewalls and antivirus alone are no longer enough.
For organisations of every size, the goal is to prevent as many attacks as possible and detect and contain anything that gets through before it can cause real damage.
That is why many leadership teams are re-evaluating how they run security operations. Two models dominate: Managed Detection & Response (MDR) and the Security Operations Centre (SOC). Both offer 24/7 protection, but in very different ways. Understanding these differences is essential to choosing the right defence for your business.
What is Managed Detection & Response (MDR)?
Think of Managed Detection & Response (MDR) as bringing in an expert emergency service. A specialist provider monitors your systems 24/7, hunts for unusual activity, validates alerts and acts quickly when needed.
They integrate with your environment and use advanced tools such as endpoint detection and response (EDR/XDR), behavioural analytics and machine learning to detect issues early on.
Human analysts investigate and act quickly, often isolating devices, blocking traffic or guiding your IT team through clean-up.
It’s usually quick to get going and works well if you don’t have a big in-house security team but still need strong protection.
What is a Security Operations Centre (SOC)?
A Security Operations Centre (SOC) is like setting up your own fire brigade and control room. It is a function that can be run in-house, outsourced, or as a combination of both and it manages your organisation’s day-to-day security operations.
A SOC team collects and analyses logs, monitors your network, cloud and endpoints 24/7, triages alerts and coordinates incident response. They also handle vulnerability scanning, compliance reporting and long-term security planning.
While you have full control and can customise it deeply, you will need the right people, processes and tools to make it work well.
Key differences: Quick Comparison
A side-by-side look at Managed Detection & Response (MDR) versus a Security Operations Centre (SOC).
Area |
MDR |
SOC |
Delivery model |
Fully managed, outsourced service |
In-house, outsourced, or hybrid function |
Primary goal |
Rapid detection, investigation & response |
Holistic security operations & compliance |
Setup time |
Fast, provider-driven |
Longer; requires planning, staffing & tooling |
Internal resource need |
Minimal |
High: analysts, engineers, managers |
Customisation |
Pre-defined playbooks; some tailoring |
Highly custom to your estate & processes |
Cost model |
Predictable subscription |
Higher long-term cost but greater control |
Best for |
SMEs & lean teams needing 24/7 coverage |
Large or highly regulated organisations that need strict oversight and clear audit trails |
Practical Considerations Before You Choose
MDR
A good Managed Detection & Response (MDR) provider will:
- Integrate with your existing identity systems, cloud services and EDR/XDR tools (endpoint detection and response / extended detection and response) to give full visibility across users, devices and cloud platforms.
- Agree clear playbooks (predefined response plans) for common threats such as ransomware, account takeover or supply-chain compromise, so action is immediate and consistent, even at 2 a.m.
- Provide round-the-clock experts who can isolate compromised devices or block malicious accounts the moment an incident is detected.
SOC
If you’re considering building an in-house or co-managed Security Operations Centre (SOC), you’ll need:
- Skilled analysts to create and fine-tune detection rules as threats evolve.
- Automation (SOAR: Security Orchestration, Automation and Response) to cut down manual alert triage and speed up reaction time.
- Reporting that shows the business impact of security work, including:
• Dwell time: how long attackers stay undetected inside your systems.
• Mean Time to Detect (MTTD): the average time it takes to spot a threat.
• Mean Time to Respond (MTTR): how quickly your team contains and resolves an incident.
• Compliance status against frameworks such as Cyber Essentials Plus, GDPR or ISO 27001.
Cost and Value
MDR offers predictable subscription pricing and a fast path to 24/7 expert cover, ideal if you need enterprise-grade detection and response quickly.
A SOC requires bigger upfront investment in people, tools and processes, but gives long-term control and deep customisation.
Many organisations start with MDR, then grow into a co-managed SOC as they scale and mature.
In Summary
Breaches at Marks & Spencer, Harrods, Jaguar Land Rover, Heathrow Airport and others show that no brand is too big to target. If your organisation isn’t sure it could spot and stop an attack fast, it’s time to think seriously about your operating model.
- MDR gives you instant 24/7 eyes and hands on deck.
- A SOC builds a long-term, deeply integrated security function.
- A hybrid model gives you the best of both: speed when an incident hits and control when you need compliance and strategy.
Need help deciding?
If you’re weighing up MDR vs SOC and want a clear, practical plan, including how to balance cost, speed and control, our team can help.
We are experts in fast-start MDR, co-managed SOC and hybrid models that line up with Cyber Essentials Plus, GDPR and UK regulatory needs.
Connect with Us Today!
Call us: 0808 164 4142
Message us: https://www.grantmcgregor.co.uk/contact-us