Search the blog:
When our customers make the switch to using Grant McGregor to deliver their IT support, there’s usually a fair amount of nervousness about making the change. In this article, we’ll consider what you can do to prepare your organisation if you are thinking about making such a switch. Change can be...
One question we get asked a lot as IT support providers is around how much visibility an organisation needs of their existing IT arrangements if they are thinking about switching IT support partners. In this blog, we consider how much you need to know. Do you really need to have a good overview of...
Should you? Could you? Isn’t it better just to stick where you are? And doesn’t change always bring with it too much risk? Honestly, is it worth the pain to switch IT providers? Is it worth the pain to switch IT providers? Believe it or not, this is a question our sales team hears a lot.
Sometimes, when we’re talking to a new potential client, they’ll ask us whether they will need to make changes to their systems in order to work with us. The short answer? It depends. Here’s why. When it comes to IT outsourcing, we know there isn’t a “one size fits all” solution. We have systems in...
Switching IT support companies needn’t be a headache – provided your new IT support partner takes a programmatic and practical approach to making the switch. We explain why. Here at Grant McGregor, we understand that the thought of switching IT support partners fills most people with dread.
From speaking with our clients, we know that there can be a lot of fear about making such a major and business-critical change as switching IT supplier. However, with good management, the process needn’t be at all risky. In this blog, Paul Sinclair our Service Desk Manager shares his thoughts on...
The maxim “better the devil you know” has a sidekick: “if it ain’t broke, don’t fix it”. In today’s world of fast-paced change, increasingly competitive markets and evolving security threats, both phrases are outliving their usefulness.
Change can be scary – but changing IT support partner needn’t be. In fact, sticking with the devil you know can be a lot worse! We look at some of the signs that indicate it’s time to change your MSP.