---
title: Seven Crucial Considerations For Selecting and Implementing a New CRM Solution For Your Company
description: Here we have outlined some of the different CRM solutions available and identified seven key considerations when selecting the right one for your business.
image: https://blog.grantmcgregor.co.uk/hubfs/crm.png
---
[](https://www.grantmcgregor.co.uk/)
- [Home](https://grantmcgregor.co.uk/)
- About Us
- [Our Story](https://grantmcgregor.co.uk/about-us/our-story)
- [Meet the Team](https://grantmcgregor.co.uk/about-us/meet-the-team)
- [Certifications](https://grantmcgregor.co.uk/about-us/certifications)
- [Careers](https://grantmcgregor.co.uk/about-us/careers)
- IT Support Services
- [IT Support Services](https://grantmcgregor.co.uk/it-support-services)
- [People Centric Support](https://grantmcgregor.co.uk/it-support-services/people-centric-support)
- [Enhanced Security Service](https://grantmcgregor.co.uk/it-support-services/enhanced-security-service)
- Professional IT Services
- [Professional IT Services](https://grantmcgregor.co.uk/professional-it-services)
- [Microsoft 365](https://grantmcgregor.co.uk/professional-it-services/microsoft-365-business-premium)
- [Microsoft Copilot](https://grantmcgregor.co.uk/professional-it-services/microsoft-365-copilot)
- [AI Adoption Services](https://grantmcgregor.co.uk/ai-adoption-services)
- [Microsoft Azure](https://grantmcgregor.co.uk/professional-it-services/microsoft-azure)
- [MDR](https://blog.grantmcgregor.co.uk/mdr-vs-soc-cyber-security-defence)
- [Microsoft Teams Phone](https://grantmcgregor.co.uk/professional-it-services/microsoft-teams-phone)
- [KnowBe4](https://grantmcgregor.co.uk/professional-it-services/knowbe4)
- [DMARC](https://grantmcgregor.co.uk/professional-it-services/dmarc)
- [Enclave Networks](https://grantmcgregor.co.uk/professional-it-services/enclave-networks)
- [Cyber Security](https://grantmcgregor.co.uk/cyber-security)
- Knowledge Hub
- [Case Studies](https://grantmcgregor.co.uk/knowledge-hub/case-studies)
- [Testimonials](https://grantmcgregor.co.uk/knowledge-hub/success-stories)
- [Blog](https://grantmcgregor.co.uk/knowledge-hub/blog)
- [Podcast](https://grantmcgregor.co.uk/knowledge-hub/podcast)
- [Client Area](https://grantmcgregor.co.uk/client-area)
- [Contact us](https://grantmcgregor.co.uk/contact-us)
- [Home](https://grantmcgregor.co.uk/)
- About Us
- [Our Story](https://grantmcgregor.co.uk/about-us/our-story)
- [Meet the Team](https://grantmcgregor.co.uk/about-us/meet-the-team)
- [Certifications](https://grantmcgregor.co.uk/about-us/certifications)
- [Careers](https://grantmcgregor.co.uk/about-us/careers)
- IT Support Services
- [IT Support Services](https://grantmcgregor.co.uk/it-support-services)
- [People Centric Support](https://grantmcgregor.co.uk/it-support-services/people-centric-support)
- [Enhanced Security Service](https://grantmcgregor.co.uk/it-support-services/enhanced-security-service)
- Professional IT Services
- [Professional IT Services](https://grantmcgregor.co.uk/professional-it-services)
- [Microsoft 365](https://grantmcgregor.co.uk/professional-it-services/microsoft-365-business-premium)
- [Microsoft Copilot](https://grantmcgregor.co.uk/professional-it-services/microsoft-365-copilot)
- [AI Adoption Services](https://grantmcgregor.co.uk/ai-adoption-services)
- [Microsoft Azure](https://grantmcgregor.co.uk/professional-it-services/microsoft-azure)
- [MDR](https://blog.grantmcgregor.co.uk/mdr-vs-soc-cyber-security-defence)
- [Microsoft Teams Phone](https://grantmcgregor.co.uk/professional-it-services/microsoft-teams-phone)
- [KnowBe4](https://grantmcgregor.co.uk/professional-it-services/knowbe4)
- [DMARC](https://grantmcgregor.co.uk/professional-it-services/dmarc)
- [Enclave Networks](https://grantmcgregor.co.uk/professional-it-services/enclave-networks)
- [Cyber Security](https://grantmcgregor.co.uk/cyber-security)
- Knowledge Hub
- [Case Studies](https://grantmcgregor.co.uk/knowledge-hub/case-studies)
- [Testimonials](https://grantmcgregor.co.uk/knowledge-hub/success-stories)
- [Blog](https://grantmcgregor.co.uk/knowledge-hub/blog)
- [Podcast](https://grantmcgregor.co.uk/knowledge-hub/podcast)
- [Client Area](https://grantmcgregor.co.uk/client-area)
- [Contact us](https://grantmcgregor.co.uk/contact-us)
[Contact Us](https://grantmcgregor.co.uk/contact-us)
[Back to main](https://grantmcgregor.co.uk/knowledge-hub/blog)
# Seven Crucial Considerations For Selecting and Implementing a New CRM Solution For Your Company
Grant McGregor Team
22 October 2014 • 1 min read
Today many businesses use Customer Relationship Management (CRM) solutions to help them carry out a wide range of processes from managing customer data and interactions to automating sales and customer support.
CRM is crucial to all kinds of businesses, but with so many different solutions available, how do you go about choosing the right one for your company?
Operational or analytical? On-premise or Cloud-based? There are a number of decisions to make when choosing the right CRM solution for your company. And as your business expands, you need to have the peace of mind that you have chosen a CRM solution that can grow with it.
We have taken the time to outline some of the different CRM solutions available and identified seven key considerations when selecting the right one for your business.
Get your free copy here today - [**Seven crucial considerations for selecting and implementing a new CRM solution for your company**](https://www.grantmcgregor.co.uk/get-your-free-guide-7-crucial-considerations-for-selecting-a-crm-solution/)
[](https://www.grantmcgregor.co.uk/get-your-free-guide-7-crucial-considerations-for-selecting-a-crm-solution/)
Grant McGregor Team
22 October 2014 • 1 min read
## Recent Posts
### Shadow AI: Is Your Business Ready for AI Adoption?
Understand shadow AI's impact on your business. Discover how to assess risks, improve processes, and adopt AI securely w...
[Read More](https://blog.grantmcgregor.co.uk/shadow-ai-is-your-business-ready-for-ai-adoption)
### Our Net Zero Target for 2040: What Can We Change?
From company vehicles and travel to suppliers and technology, see how Grant McGregor is working towards its net zero tar...
[Read More](https://blog.grantmcgregor.co.uk/our-net-zero-target-for-2040-what-can-we-change)
### What Is Penetration Testing? A Guide for Businesses
Learn what penetration testing is, how it works, what the report should include and when your business should consider a...
[Read More](https://blog.grantmcgregor.co.uk/what-is-penetration-testing-a-guide-for-businesses)
### Grant McGregor Recognised as a Leading Global MSP in the 2026 MSP 501
Grant McGregor has been named a Top Global Managed Service Provider in the 2026 MSP 501, ranking #1 Scotland-based MSP a...
[Read More](https://blog.grantmcgregor.co.uk/grant-mcgregor-recognised-as-a-leading-global-msp-in-the-2026-msp-501)
Union
## Empower your business with secure, expert-led solutions.
Talk to us about people-focused technology that drives results.
[Start a conversation](https://grantmcgregor.co.uk/contact-us)
Premium IT Services Tailored for Leading Brands
[Follow us on LinkedIn](https://www.linkedin.com/company/grant-mcgregor-ltd/) [Follow us on Facebook](https://www.youtube.com/itgrantmcgregor) [Follow us on Facebook](https://www.facebook.com/grantmcgregorltd/) [Follow us on Twitter](https://x.com/GrantMcGregorIT)
Quick Links
- [Home](https://grantmcgregor.co.uk)
- [About us](https://grantmcgregor.co.uk/about-us/our-story)
- [Knowledge Hub](https://grantmcgregor.co.uk/knowledge-hub/blog)
- [Contact us](https://grantmcgregor.co.uk/contact-us)
Services
- [People Centric Support](https://grantmcgregor.co.uk/it-support-services/people-centric-support)
- [Enhanced Security Service](https://grantmcgregor.co.uk/it-support-services/enhanced-security-service)
- [Professional IT Services](https://grantmcgregor.co.uk/professional-it-services)
- [Cyber Security](https://grantmcgregor.co.uk/cyber-security)
Edinburgh – Chesterfield
[0131 603 7910](tel:+441316037910)
[info@grantmcgregor.co.uk](mailto:info@grantmcgregor.co.uk)
**Main Office:**
The Merchants' Hall,
22 Hanover St,
Edinburgh EH2 2EP
© 2026
Grant McGregor. All rights reserved.
[Privacy and Cookie Policy](https://blog.grantmcgregor.co.uk/hubfs/UsefulDownloads/Policies/GRMC-SEC-Privacy-and-Cookie-Policy.pdf)
```json
{
"@context" : "https://schema.org",
"@type" : "BlogPosting",
"author" : {
"@type" : "Person",
"name" : "Grant McGregor Team",
"url" : "https://blog.grantmcgregor.co.uk/author/grmc-team"
},
"dateModified" : "2020-05-18T16:01:06.778Z",
"datePublished" : "2014-10-22T12:30:25.000Z",
"headline" : "Seven Crucial Considerations For Selecting and Implementing a New CRM Solution For Your Company",
"image" : [ "https://blog.grantmcgregor.co.uk/hubfs/crm.png" ],
"mainEntityOfPage" : {
"@id" : "https://blog.grantmcgregor.co.uk/2014/seven-crucial-considerations-for-selecting-and-implementing-a-new-crm-solution-for-your-company",
"@type" : "WebPage"
},
"publisher" : {
"@type" : "Organization",
"logo" : {
"@type" : "ImageObject",
"url" : "https://blog.grantmcgregor.co.uk/hubfs/GRMC_blue_logo.svg"
},
"name" : "Grant McGregor"
}
}
```
```json
{
"@context" : "https://schema.org",
"@id" : "https://grantmcgregor.co.uk/",
"@type" : "LocalBusiness",
"address" : {
"@type" : "PostalAddress",
"addressCountry" : "GB",
"addressLocality" : "Edinburgh",
"postalCode" : "EH2 2EP",
"streetAddress" : "22 Hanover Street"
},
"geo" : {
"@type" : "GeoCoordinates",
"latitude" : 55.9526313,
"longitude" : -3.1970679
},
"image" : "https://grantmcgregor.co.uk/hubfs/GRMC_blue_logo.svg",
"name" : "Grant McGregor",
"openingHoursSpecification" : {
"@type" : "OpeningHoursSpecification",
"closes" : "18:00",
"dayOfWeek" : [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ],
"opens" : "08:00"
},
"sameAs" : [ "https://www.facebook.com/grantmcgregorltd/", "https://x.com/GrantMcGregorIT", "https://www.youtube.com/itgrantmcgregor", "https://www.linkedin.com/company/grant-mcgregor-ltd/" ],
"telephone" : "+441316037910",
"url" : "https://grantmcgregor.co.uk/"
}
```