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Secret 2: Computer Geekery Isn’t All You Need

Secret 2: Computer Geekery Isn’t All You Need

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Change the Way We See IT Support: from Tactical to Strategic Activity

Change the Way We See IT Support: from Tactical to Strategic Activity

IT can no longer simply be seen as just a support service for the different business units. It must be understood in the context of the value and transformation it can deliver for the business. And that has implications for how you deal with your IT service provider.

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Why should you outsource your IT?

Why should you outsource your IT?

Outsourcing IT isn’t just for large companies. Outsourcing IT often makes even more sense for smaller companies – giving you access to a breadth of skills and support you couldn’t otherwise afford.

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Help! I’ve received a suspicious email! What should I do?

Help! I’ve received a suspicious email! What should I do?

We’re huge believers in the power of regular online training to help staff spot malicious email attacks. But what happens when that training pays off and you realise that you have a suspicious email in your inbox? What should your next move be?

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Can You Help Me with Remote Working?

Can You Help Me with Remote Working?

It might not surprise you too much to learn that one of the most common questions we get asked in these days of COVID-19 is: can you help me with remote working? The answer is “yes”, of course. But there are a few vital issues you will need to consider.

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What is an SLA and Why Should My IT Provider Have One?

What is an SLA and Why Should My IT Provider Have One?

An SLA – or service level agreement – is the way you hold your service provider to account. Getting them right is, therefore, essential to ensuring you get the service you need – and will mean that you have the necessary mechanisms in place if things do go wrong.

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5 Security Tips When Working From Home

5 Security Tips When Working From Home

Some of us have always had the flexibility of working from home whereas others have had it forced upon them due to current circumstances.

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Preparation and advice with COVID-19 (Coronavirus)

Preparation and advice with COVID-19 (Coronavirus)

As we are all carefully watching the COVID-19 (Coronavirus) situation, Grant McGregor is actively taking steps to ensure the safety of our teams and the continuity of our operations. We’ve had disaster preparedness and business continuity plans in place for events such as COVID-19 for some time,...

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Why You Should be Using 2 Factor Authentication Right Now!

Why You Should be Using 2 Factor Authentication Right Now!

According to the Verizon 2019 Data Breach Investigations Report, 62% of breaches not involving an Error, Misuse, or Physical action (in other words, wounds that weren’t self-inflicted) involved the use of stolen credentials, brute force, or phishing.

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Is Your IT Support Still Right for Your Business?

Is Your IT Support Still Right for Your Business?

Your business has developed - so has good IT support.

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