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Your IT partner should be more than someone who can connect your keyboard or log in users when they forget their password. A partner in the truest sense of the word is someone who works with you to help your organisation operate at its best.
Your business has developed - so has good IT support.
So much of the IT activity we all undertake is reactive – often it takes a malware attack to prompt us to upgrade our security software or a broken hard drive to make us think seriously about backups. Which is exactly why your IT approach shouldn’t be reactive.