Grant McGregor Blog
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customer service

Trick or Treat? What sort of service do you get from your IT provider?

Trick or Treat? What sort of service do you get from your IT provider?

Last month we talked about our Customer Satisfaction (CSAT) feedback results – why we have it, what results we’ve been getting and what we can take from it.

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Customer Satisfaction (CSAT) Results to date – how do you rate us?

Customer Satisfaction (CSAT) Results to date – how do you rate us?

At Grant McGregor, we have some important company values to ensure a great company culture for our people and so that they deliver a superb level of service to our customers.

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10 Fundamentals of Using Social Media Effectively for Your Business

10 Fundamentals of Using Social Media Effectively for Your Business

Using social media effectively is something that a lot of businesses struggle with. There are many reason for this but often it’s simply because it’s treated as an afterthought with no real plan in place for how to use it properly.

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