This week, we wanted to highlight one of our key Partners, LOGICnow.
They are one of the world’s leading integrated IT service management solutions providers and we work closely with their technology and their team to provide us and our clients with an enormous multiplier effect.
The know-how we’ve built-up with their technologies helps us to proactively manage and secure their IT assets (and employees) from the everyday dangers and threats.
Let’s explore a little more about what tools, techniques and tactics they use that help us – as we feel they may be of some interest to you…
Time crunches. Cost pressures. Challenging users.
LOGICnow helps IT professionals secure, manage and maintain their systems and data, supporting more than 15,000 customers worldwide.
Powered by over 250k networks and over 2MM endpoints, LOGICnow’s machine learning and collective intelligence provide analytics and actionable insights so IT Pros can make smarter decisions.
When you’re running or working in an IT department, you have enough moving parts to worry about without having to manage multiple logins, passwords, and user permissions for
disparate IT solutions.
MAX Remote Management gives you what you need to run your IT department from one single pane of glass. This streamlines your day-to-day operations so you can spend more time managing your IT operations and less time fighting with your IT management workflow.
Managed Antivirus, powered by Bitdefender, combines best-in-class protection against malware and viruses, outstanding performance in minimizing false positives, and low system overhead to provide robust and reliable protection. From a single dashboard, you can start, pause, and cancel scans, as well as choose how to handle quarantined threats.
Whether it’s phishing attacks, lost passwords, or malware downloads, your employees face a host of dangers online that could harm your business. We solve that by providing Web Protection, an easy-to-manage web security feature that allows you to control, monitor, and deploy web security policies that keep your business safe, your work stations protected, and your network functioning at maximum capacity. Web Protection also alerts you when devices exceed bandwidth thresholds.
It’s not enough to only apply Windows updates; you need to keep all software up to date to keep your systems safe. In fact, a vast majority of malware vulnerabilities come from Adobe products and from Java.
To keep your productivity high, patch early and patch often. Patch Management can automatically scan your network for you and apply updates on your behalf. From your dashboard, you can automate patch-install approvals based on severity levels, schedule deploys for approved updates, or manually install new patches on-demand. We support over 40 Microsoft Windows applications and over 80 third-party application families including Java, Mozilla, Adobe, Google, and Apple for both OSX & Windows.
These days, most employees bring personal phones, tablets, and even laptops to work. Active Discovery gives you a complete view of every device across all your networks. And, as new devices come online to your networks, Active Discovery will immediately find them so you can manage devices before they can compromise your network security.
As an IT professional, you’re frequently required to be in two places at once. MAX Remote Management lets you do that with TakeControl. With a single click, you can remote access to any server or workstation from your MAX Remote Management dashboard. TakeControl helps you improve productivity by providing a seamless and secure maintenance experience to all of your users.
To minimize problems across your machines and networks, you need an easily manageable way of monitoring everything in your IT operations.
Our remote monitoring and maintenance tool allows you to stay several steps ahead of problems — no matter whether you’re a Windows, Linux, or Mac shop. From remote servers and workstations to SNMP and VM monitoring, MAX Remote Management simplifies software deploys and patching to keep your systems running at peak performance. And with real-time systems info, you can stop small problems before they become larger.
IT professionals could be some of the busiest people in the corporate world. It’s enough of a challenge keeping up with your day-to-day; it’s even more challenging to find time to keep up with the best practices and ensure they’re implemented in your business.
That’s why we created LOGICcards, the first remote management notification system powered by machine learning and collective intelligence from other IT professionals. It leverages over a billion events across millions of devices from 200,000 networks every day to deliver real-time, actionable insights. It translates the experience of thousands of IT professionals worldwide into concrete actions that help you better manage your network.
LOGICcards helps you proactively identify security flaws on workstations or servers, ensure your software titles have the latest patches, or make sure your systems remain compliant with regulations like HIPAA and PCI. By tapping into the collective intelligence of IT professionals across the world, you keep your business more secure and your workforce more productive.
As your business picks up new assets like servers, workstations, mobile devices, and software, MAX Remote Management’s network inventory and asset tracking features will make managing them a breeze.
From one interface, you can track software license compliance, prepare comprehensive inventory and asset reports and track any changes, audit software and hardware changes, confirm actual and expected states, and easily spot and take action on banned software before problems arise.
App Control lets you manage users, licenses, and mailboxes for both Office 365 and Google Apps. This unique 2-in-1 service gives you automated, efficient, and real-time visibility of the cloud services across your entire organization’s user base.
MAX Service Desk makes managing your tickets simple. From a single pane of glass, you can assign tickets, view ticket queues, see a ticket’s location in the lifecycle, and track resolution times. Additionally, MAX Service Desk can automatically create tickets for device outages and alerts. And, it minimizes overheads by automatically importing all your devices, sites, and users.
Losing data can be catastrophic to your business. Beyond the downtime you experience when trying to fix the issue, if you’re unable to recover your intellectual property, your company could suffer irreparable losses.
Keep your digital assets safe with hybrid cloud backup and recovery. From your Max Remote Management console or our standalone MAX Backup dashboard, you can backup and recover at a file, application, or machine-level and use one-handed shortcuts to protect physical and virtual machines.
Our global data centers, each of which are either SSAE-compliant or ISO-certified, keep your data secure with the Advanced Encryption Standard 128-bit encryption in motion and at rest. You’ll get guaranteed 99.999% uptime and 24/7 physical security. And if restoring to physical servers is not viable, MAX Backup can recover to either VMware or Hyper-V virtual servers.
Today, doing business involves transacting with and often storing personally identifiable information (PII) and payment data, and there’s a significant cost for each record that is stolen in a data breach. At the same time, cyber-attacks are rapidly growing in frequency and sophistication.
MAX Risk Intelligence is a web-based console that enables IT teams to quickly and easily find at-risk data, how hackers will get to it and then calculate the real-time risk and assign a dollar value to it. That makes it easy to request budget and demonstrate success in the language of non-technical leadership: dollars at risk.
Did you know that companies often amass up to three-quarters of their intellectual property in historical email? As a result, it is absolutely critical that IT administrators protect their users’ inboxes from email-borne threats. MAX provides three essential functions that complement your email hosting platform: multi-layered security, continuity, and archiving. And MAX Mail integrates seamlessly with MAX Remote Management to round out your broader defense strategy.
With an expanding range of award-winning software services, LOGICnow offers a single integrated platform to provide:
