---
title: IT Helpdesk Support Analyst Job in Edinburgh
description: A fantastic opportunity has arisen for an experienced IT Helpdesk Support Analyst to join a leading provider of IT services based in Edinburgh. Find out what's entailed and how to apply here...
---

<https://grantmcgregor.co.uk/>

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# IT Helpdesk Support Analyst Job in Edinburgh

Grant McGregor Team

 3 October 2014 • 1 min read

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## IT Helpdesk Support Analyst

About the Job (8:30am - 5:00pm)

Location: Edinburgh City Centre (occasionally at client sites across Central Scotland)

Salary: Negotiable in the region of £19-24,000 pa (depending on experience), plus pay progression and generous mileage allowance and other packages

Job Type: Permanent Full-Time. Requirement for flexible hours and occasional out of hours working.

#### A fantastic opportunity has arisen for an experienced IT Helpdesk Support Analyst to join a leading provider of IT services based in Edinburgh.

For further details - visit our online recruitment portal here...

[IT Helpdesk Support Analyst](http://jobview.monster.co.uk/GetJob.aspx?JobID=139961941)

Closing Date: Friday 17th October 2014.

Grant McGregor Team

 3 October 2014 • 1 min read

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Edinburgh – Chesterfield

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